Comments

Bryce wrote on Jun 29, 2009 10:23 AM:

" I've dealt with the owner and his family as a customer for years and have never had a bad experience. In fact, we have enjoyed several interesting conversations. He has always been a community supporter who has made a substantial business investment in the valley. He could have gone elsewhere and had much less bureaucratic hassle to construct and open a business. Hopefully something good will come from this incident and the subsequent dialog. "




ccrider wrote on Jun 25, 2009 4:53 PM:

" ....this is kinda a pathetic issue to be so concerned about.... "




get over it wrote on Jun 23, 2009 6:35 PM:

" okay people enough is enough i dont go there due to the owner being RUDE so stop already you either go there or you dont lets just get over it.one more thing i do donate for the fire works show every year and its not how much you donate its that you do donate...................... "




to business owner wrote on Jun 21, 2009 5:21 PM:

" It is wonderful the support the business people give to the SCHOOLS and COMMUNITY here. Also most of us including my family do not take the fireworks for granted. What was that Beatles song my parents used to listen to back when? Oh, Can't Buy Me Love. Well I guess it hasn't in that guy's case. "




Weekender wrote on Jun 20, 2009 11:39 PM:

" We've got a double edged sword here. I agree, the owner is a piece of work. He and the family were hard to get along with at the old location by Vons. They've only gotten worse.

That said, the "cheap pizza" is "ready to go pizza" and probably the best deal in the valley. The sandwiches are ok, and yes, you need to ask before you order to make sure any deal is good.

The cheap mexican is cheap mexican.

Hopefully someone will get to the owner! "




mark wrote on Jun 19, 2009 8:05 AM:

" shopper;so you are saying that since the food was picked up on the day of the special, she should get that price EVEN THOUGH she ordered and paid for it the day before the special started. get real that's not how it works.just because he ownes the business it is still a franchise and he has to follow corp. rules. let it go. "




BUSINESS OWNER wrote on Jun 18, 2009 7:40 PM:

" You all need to stop bashing this owner.

This owner supports alot OF YOUTH activities, BIGGEST sponser in SCHOOL activities, LARGE SPONSOR IN THE COMMUNITY activities. he has a business and can be as rude as the guy that owns a hardware store and gas stations. How many of you here donate 100's of dollars to a FIREWORKS show so
put your money where your mouth is..I say that must of you take the fireworks for GRANTED, and forget who the sponsors are, YOU all know its an extra 10K to have fireworks\on the 4th this year. "




shopper wrote on Jun 18, 2009 5:58 PM:

" Mark- you have used the example of Von's and you say that Janice wasn't entitled to the special. Well, at Von's, the shopper pays on the day the food is picked up, such as a birthday cake. I think she was entitled to the special since she picked up the food when the special was in effect. It doesn't matter that she ordered and paid for the food at a time of day the special wasn't in effect. "




Ann wrote on Jun 18, 2009 12:15 PM:

" I know better than many the perils of being judged by a poor first or second impression. Despite the Owner's refusing Janice the special pricing and my infamous restroom experience, we will again patronize the trio of businesses for our limited fast-food needs and I would like to challenge others who vowed to stay away to do likewise. Unfortunately, there are not many choices in this community for a quick hunger fix. The place is clean, the employees are friendly and the food is good. Well, enough from me on this subject (hold the applause, please). "




opie wrote on Jun 17, 2009 10:46 PM:

" I like your post, Ann. People don’t get my sense of humor either half the time. You have more credibility for me than most of the people posting here, and I hope the community is behind you in wanting to see the business succeed. I don’t doubt that you’ve seen the owner at his worst, but I’ve seen another side of him; it’s definitely there. It would be nice if his employees would speak up for him. Maybe it’s significant that they haven’t. I wonder if they’re aware of this conversation. "




Ann to opie wrote on Jun 17, 2009 8:59 PM:

" My failed attempt at humor is obvious. I have been known for straight-faced humor, which was the intent of that posting asking if you were the Owner in question. My bad. By no means did I mean to disservice the Owner of the Establishment by that particular comment. It would behoove this community to have his business succeed, to revitalize this area. At heart, I am a good person and hope to regain any respect lost from my lack of judgment in posting what I thought was funny, but was not. He is abusive, though. "




opie wrote on Jun 17, 2009 8:34 PM:

" I like your clear way of speaking, Area Republican, and I plan to talk to the owner next time I go in, to set my mind at ease about how he’s taking all this. Thanks for saying up front that you think the root of the problem lies in his nationality. I don’t think you’re alone in that view. "




ok rep wrote on Jun 17, 2009 7:12 PM:

" Good idea Rep! So why don't you do it....... "




Area Republican wrote on Jun 17, 2009 4:53 PM:

" Ok, I think we have "beaten this one to death now"....why not do something positive for this man doing business, go in and talk to him about this problem....do it with a smile, see if that will change an attitude which is probably "honored within his birth country" but not here?....Give it a try, it can't hurt! "




opie wrote on Jun 17, 2009 4:49 PM:

" What racist is going to acknowledge that race is a factor here? A few very dumb ones already have, but it’s more effective to call the owner “abusive”. It also helps to add that his employees are just super; they’re local kids, after all. "




been there wrote on Jun 17, 2009 12:58 PM:

" it has NOTHING to do with race its all about his abusive actions i know first hand about this because it happened to me he is rude and abusive if his business suffers he has NO one to blame but himself and NO i dont set foot in that place anymore......................... "




Tracy wrote on Jun 16, 2009 7:54 PM:

" "Opie" has always been nice to me, and I've been going there for quite a long time.

I've heard negative things, but have never seen him act badly during my many visits.

I wonder if it isn't his nationality that is causing most of this ruckus. I hope we aren't that type of community. "




opie wrote on Jun 15, 2009 10:09 PM:

" Exactly, Mark. I just hope the man’s business hasn’t suffered as a result of Janice’s letter or the treatment he’s received here. ----- And again, to Ann: That you would have people believe that the owner has posted anonymous comments here to support his position does a serious disservice to the man. You’ve let the weak side of your nature get the best of you. Having read your comments elsewhere, I wouldn’t have thought it possible for you to stoop so low. "




mark wrote on Jun 15, 2009 8:52 PM:

" this is insane. all this over $6.93, whether the employee screwed up or not, it was a sale she was not entitled to until the next day. kinda like going to vons and wanting the sale price for something going on sale next week. as for the business, i have been a few times. never had a problem with him and his family or employees. if you are ok with him and his business, continue to support his establishment, if not don't go there. it's that simple. "




opie wrote on Jun 15, 2009 10:28 AM:

" Does the owner also run a car wash? If so, let me be another to say that I like his establishment. I’ve only been in and out to pay for my car washes, but I’ve always found him to be friendly and his employees happy; they’re more alert and professional than is usual around here. I haven’t met his wife. "




opie wrote on Jun 15, 2009 10:25 AM:

" Ann: I’ve lost respect for you, a little. ----- Justanopinion and Rain Checked: I see your points. A good case could be made that the owner should have given Janice the special price on the basis of his own employee’s having led her to expect it, even in error. She should at least have got an apology; it might have cleared her head. ----- Area Republican: I like your idea much better than the boycott idea. "




Justanopinion wrote on Jun 15, 2009 8:21 AM:

" Yes, he hovers over his employees but I have never heard him yell at anyone. I actually think he's nice enough. One night he told me to hold on a second, he went back to the back, and came out with a familiar toy. My daughter had left her toy there during a previous trip and he had held on to it so he could return to her. I thought that was an extremely nice gesture. Since his employee brought the special to Janice's attention, it would have been nice to give it to her. "




yuck wrote on Jun 14, 2009 8:19 PM:

" i cant stand the place if the owner would leave i would eat there but hes so rude he makes me sick,YES he should have givin the sale price to make up for being rude all the time.................... "




Rain Checked wrote on Jun 14, 2009 4:48 PM:

" Opie- Yes, she didn't get the food. She was ordering it the day before the sale, so that she could pick it up without having to wait the next day. The employee told her there was a sale on the pizzas. If she had not been told it would be a different story. If you think she is wrong, thats fine. Bottom line though, wouldn't it have been better to give the sale price, lose a whopping $6.93, and keep a customer? Giving an early sale price would not have broke the bank. "




Ann to opie again wrote on Jun 14, 2009 4:39 PM:

" opie, are you the Owner in question? If so, rest assured I do not hate you. Doubt the other 'posters' do either, we just would have appreciated kinder and gentler treatment of us as well as your employees. Over and Out. "




Ann to opie wrote on Jun 14, 2009 4:10 PM:

" This is not an issue of whether she was right or wrong. Her Opinion stated that there WAS a special on the day she picked up the order. The employee told her when the order was placed (the DAY before) that she was eligible for the special. The Owner refused to acknowledge it. We can go on and on about theoretical situations, but my comments were based on Janice's Opinion contribution. I hate no one, by the way. The Owner happened to be a jerk and I made note of it in my comments. "




opie wrote on Jun 14, 2009 12:02 PM:

" Ann: So the owner should have given in to Janice despite her being wrong, lest she bring down on him a small mob of people for whom right and wrong are “irrelevant” so long as they have someone to hate. If you were still a customer, would you be setting your own prices on the orders that you placed with him, with the threat of raising a ruckus if he protested? If Janice didn’t do just that, what did she do? "




opie wrote on Jun 14, 2009 11:58 AM:

" Rain Check: The attempt to portray the order as an “early” one is among the few indications in Janice’s letter that she really does know right from wrong, and only means to cloud the issue. When you buy your food the day before you eat it, you’re not buying it “early”: you’re just buying food. The Trisquits I’m eating right now may be on sale at Vons today, but they weren’t on sale the day I bought them, and to me that’s a done deal. Do you think I’m owed money on them? "




Area Republican wrote on Jun 14, 2009 11:19 AM:

" OK, all said here is factual...now let's see if reconsiliation can be achieved. I would go to the Owner and talk to him about this event and show him what one event like this will do to his "bottom line." Talk about this as simpley as you can as language discrepancy can be a problem; but he is a business man, has a great deal of money invested in his businesses and will probably see the error...you the customer have nothing to lose doing this, and restoration could happen for him! Try It! "




Rain Check wrote on Jun 13, 2009 11:44 PM:

" How can you not see Janice's point Opie? She was placing an early order. Just because it was a food item doesn't make it different than any other product. Almost all businesses will give you the sale price on an item a) if you bring your receipt back within a reasonalbe time frame following the sale b) if they run out of the item- unless specified otherwise. The owner is just a jerk, plain and simple. Bottom line it would have just been the right thing to do. "




Ann wrote on Jun 13, 2009 9:48 PM:

" It seems to be irrelevant whether or not Janice is due a refund. In this small community, business owners should acquiesce to customers over piddly dollars, especially with a large order (bringing in much revenue) involving, in Janice's case, school kids. The members of this community deserve no less and, let's face it, if the Owner had honored the special, Janice would not have raised a ruckus, and his rudeness would not have been commented upon herein. And, his business may have fared better going forward. "




opie wrote on Jun 13, 2009 12:53 PM:

" Constitutionalist: I’m not with you on that boycott. Can you read the letter without any preconceptions about the owner, and tell me what makes Janice owed a refund? I’d appreciate that because I don’t get it myself. ----- Justanopinion: Your posts are excellent. You’re being attacked by some warped retired schoolmarm, is my guess. What’s scary is to think that our kids are subjected to this same sort of perversity in their classrooms. No wonder so many of them just give up. "




Justanopinion wrote on Jun 12, 2009 11:09 PM:

" And your point? I doubt I am the only one who reverses vowels. Real watcher, are you the blog police? You seem to have a lot to say about other bloggers and little to say about the actual blog subjects. "




Constitutionalist wrote on Jun 12, 2009 8:41 PM:

" I've been there twice. Both times the owner was amazingly rude and offensive to customers. If we all don't patronize his facilities, he still has the mortgage. What goes around comes around.
I feel sorry for the kids who work there. They are very nice, but forced to look over their shoulders for no reason.
Let's all boycott him. "




opie wrote on Jun 12, 2009 1:31 PM:

" Real Watcher: Do you think that your keen eye for spelling errors might have kept you from grasping a point? I can’t figure out what makes Janice think she was entitled to a special on the day before the special was being offered. Good for her for standing up for herself, but her thinking is just plain faulty; and the owner deserves support too for standing his ground with an unreasonable customer. I wonder if the cultural differences cited by Justanopinion haven’t played a bigger part here than some of us want to acknowledge. "




Grammar to The Real Watcher wrote on Jun 12, 2009 12:10 PM:

" If we're going to nit-pick such minutia, this is a 'pot calling the kettle black' situation. Spell check, but especially dictionaries, are very helpful. Your post read 'that you are more then one person on this blog.....' Shouldn't that be 'than' as in 'more than' ? "




Ann wrote on Jun 12, 2009 12:10 PM:

" One time we stopped to pick up sandwiches on our way home from a day-trip. I needed to use the restroom in a bad way. It was almost 9:00 P.M. and the restrooms were closed. The two ladies working were very kind and allowed me to use it. I returned to the counter just in time to hear the Owner berating them for their act of kindness. Needless to say, this was embarrassing and made me feel badly. Since then, we have not returned. "




The Real Watcher wrote on Jun 12, 2009 11:52 AM:

" For "Just an Opinion".....your mispelling of the word "their" reveals that you are more then one person on this blog.....use spell check or a dictionary please! "




Justanopinion wrote on Jun 11, 2009 5:27 PM:

" I think that trio of businesses is great. I would rather go there than the other two fast food joints in town. Thier both filthy. If they can't clean the bathrooms or the dining room, then I am not convinced thier cleaning kitchen either. Cheap pizza, mexican food, and subs in a clean building is not such a bad deal. Granted that the owner may come across as a bully but I suspect its more a matter of cultural differences. Try being friendly, and I am sure it will be returned. He is always nice to us. "




opie wrote on Jun 11, 2009 2:06 PM:

" I’m glad things are okay between us, Watcher. I’d like to comment on every letter, but frankly some of these topics are over my head. Mostly I’m just asking questions. In what country are men encouraged to verbally abuse their wives, and how does this relate to business? If the owner had grown up in Kernville and were verbally abusing his wife, would you say he was bringing Kernville into his business? I think that that would be unfair to Kernville. "




opie wrote on Jun 11, 2009 1:48 PM:

" Was the order placed and paid for on the 27th? And did the special begin on the 28th? Was it a refund Janice wanted when she picked the order up? I wish the owner would reply, since everyone but me seems to know who he is anyway. I’d like to hear how he reasoned this thing out. "




The Real Watcher wrote on Jun 11, 2009 11:24 AM:

" No, opie you do not bother me, it just seems as though you are on every thread of this Kv Sun Blog, and I decided you are on the payroll, otherwise what would be the purpose of you commenting on everything? I know this establishment and I too do not go there anymore because I got tired of seeing/hearing the owner verbally abuse his wife, he needs "anger management training" for sure. He is from another country where women are not treated as equals, so that is what he brings to America in business. "




mlc wrote on Jun 11, 2009 8:06 AM:

" When I read this article in the paper I was curious about which eatery this happened at. Thanks to all the entries on the blog I figured it out even though the Sun didn't print the name of the establishment. We're such a small community that things like this aren't hard to figure out. I hope the owner reads this blog and takes note of the complaints and changes his attitude! "




same here wrote on Jun 10, 2009 7:46 PM:

" i know the place we went there and my 9 year old wanted apple slices even though we were not getting a meal we were paying for the apples he came out and yelled at the girl who was helping us and made her cry i asked the other girl to please tell the girl helping us that we were very sorry and she said its okay were use to it he dose it all the time im sorry but this guy needs to go hes a JERK and an abusive person i wont go there again........... "




Pizza and Subs wrote on Jun 10, 2009 5:54 PM:

" Mark, you missed the point. It's not about the dollar amount, it's the principle of the whole thing. And everyone who reads this paper knows they won't print business names, although they will expose the criminal histories of people regardless if they are relevant. Is it better to be cheated and treated wrong to save a few bucks, or to support the other local businesses and pay a little more? 5 dollar pizzas and subs with an attitude or 10 to 20 dollar pizzas and 6 to 10 dollar subs with mostly good service? "




thinker wrote on Jun 10, 2009 2:03 PM:

" Most everyone on this blog knows the place and, yes, they need a lesson in people skills. The last time I was there(and I do mean last time) I heard the owner yelling at an employee to serve me(they were in the back,sounded like cleaning something, the owner up front doing nothing). The scared employee came out, wiping their hands and shaking. I looked at the lazy, abusive owner and said "I changed my mind" and left. He needs to treat everyone better.The locals need to boycott,and tell the abusive owner why. "




Ann wrote on Jun 10, 2009 12:57 PM:

" I think I know the establishment. A trio of places just East of 155 on Lake Isabella Blvd. The guy who runs the place is a bona fide jerk. Every time we are in there and he's there, the employees are bullied. Correct me if I am wrong, from your experiences. "




opie wrote on Jun 10, 2009 12:02 PM:

" to Real Watcher: Did you want the first post on this letter? Sorry for beating you to it by seventy-two minutes; I really didn’t think stuff like that mattered. Also, your questions are way off-topic. What do you think about this thing that happened to Janice? If the special hadn’t started on the day she placed her order, but was going on the day she picked it up, would you say that she was eligible or not? "




mark wrote on Jun 10, 2009 8:32 AM:

" you know janice, if you are going to through a hissy fit over $6.93 and file complaints,name the business. to many people complain, yet no one will name names, or the paper won't print them. this is the reason customer service in this valley stinks. "




Curious wrote on Jun 10, 2009 7:38 AM:

" Why is it the Sun will not allow the business name to be printed, whether it is a complement or complaint. I feel if the owner in this situation believed this was fair practice then they would have no problem with standing behind their actions in print. Most businesses would have offered a group discount or even a school discount without any special any way. To ALL business owners, in a small town the business you LOSE over such an action will usually amount to much more than you saved by denying it. "




KRVer wrote on Jun 10, 2009 7:22 AM:

" And you don't even have to tell us who the restauranteer was either! He is consistently rude and its only become worse since he expanded. We need a Quiznos! "




celia wrote on Jun 10, 2009 6:45 AM:

" This is a case of "pinching penny's and loosing dimes". For less than $7 the owner could have made a local customer feel great, tell everyone and have more repeat business. I believe in supporting local business and, for the most part, they are good people. That tightwad owner blew it. I had a simular experience with a hotel last year. After spending several thousand dollars for a wedding party, rooms etc.they were unbelievably rude with US about a bully next door. Instead of our planned yearly anniversary at the local inn, we go elsewhere, and tell everyone. "




The Real Watcher wrote on Jun 9, 2009 11:44 PM:

" Opie: Do you live on this blog? Do you have another source of interest or income? What is your salary for being here 24-7 to write your comments here? My questions are valid. "




opie wrote on Jun 9, 2009 10:32 PM:

" Pretty moving, Janice. Be sure and tell the kid personally, though. I think it will mean a lot to him. "